Customer Help

Standard Delivery Timeline in India: 

Packing & Despatch: 3-4 days

Delivery after despatch: 5-10 days

*  Some specific statues like big statues, very intricate carvings or bulk orders may require 5-10 days for packing and despatch.

Delivery time for Custom order, remake order or preorder:-

Statue/art making:    As shown in description of the respective product page.

Packing & Despatch:   3-4 days

Delivery after despatch: 5-10 days

For Export order/ Delivery outside India:-

For delivery outside India please contact us at:

M: +91-8249 78 1529 (Whatsapp/Call)

Email: sales@craftsodisha.com

• Option 1: During order placement at checkout page you can fill up the check out form your account will be created automatically.
• Option 2: Go to “My Account” Page and find Registration form.

• Please find “Addresses” section after login to the “My Account” page (My Account->Address). You can change billing and shipping addresses.
• If you want to change shipping address after order is placed please contact us from your registered contact number using below options.
  • WhatsApp us at +91-8249781529

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Yes. We do ship to other countries (outside India). Few product types for example sea shell/ counch shell/ shankh etc are not eligible for shipping outside India. 

If you want to the product to be shipped outside India, please contact us at M:- +91-8249781529 (Whatsapp also)

Yes. You can pre-order an item which are available for backorder. Kindly check individual product page.

If you want a product that are not available for backorder you can send your query mentioning the SKU of the product to M: +91-8249781529 (WhatsApp also) or mail us at sales@craftsodisha.com